Privacy Policy​​
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International Users
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Cruise Companions Club is an Australian-owned company operating globally.
By using our website and services, you understand that your information may be processed and stored in Australia or in other jurisdictions where our service providers operate.
We take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.
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1. Information We Collect
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We may collect the following information:
a) Account information
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Name (or display name)
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Email address
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Password (stored securely)
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Profile details you choose to provide
b) Member content
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Profile text, preferences, images and other content you upload
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Messages and community posts made within the platform
c) Technical and usage data
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Device and browser type
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IP address
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Log data (pages visited, actions taken)
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Cookies (see Cookies section)
We do not collect your home address or phone number unless you choose to share it.
2. Payments
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Payments are processed by trusted third-party providers (such as Stripe, Apple Pay and Google Pay).
We do not store or have access to your full payment details.
3. How We Use Your Information
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We use your information to:
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Create and manage your account
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Provide member features (profiles, matching, messaging, forums)
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Communicate with you (support requests, account updates)
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Improve our services and website performance
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Keep the platform safe (fraud prevention, moderation, security)
3. How We Use Your Information
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We use your information to:
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Create and manage your account
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Provide member features (profiles, matching, messaging, forums)
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Communicate with you (support requests, account updates)
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Improve our services and website performance
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Keep the platform safe (fraud prevention, moderation, security)
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4. How Information Is Shared
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We may share information only when necessary:
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With service providers who help operate the website (hosting, analytics, payment processors)
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To comply with law or legal requests
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To protect the safety, rights, or security of our members and our service
We do not sell your personal information.
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5. Member Visibility & Your Choices
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Certain profile information you choose to publish will be visible to other members.
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You can:
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Edit or update your profile at any time
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Hide your profile (if your platform supports it)
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Request deletion of your account (see Data Requests)
Please choose carefully what you share in your profile and messages.
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6. Cookies
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We use cookies and similar technologies to:
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Keep you logged in
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Improve site performance
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Understand how visitors use our website
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You can control cookies through your browser settings.
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7.Data Security
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We take reasonable steps to protect your information using security measures appropriate to the nature of the data.
However, no online platform can guarantee 100% security. You use the service at your own risk.
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8. Data Retention
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We retain your information for as long as needed to provide the service and meet legal, operational, or security requirements.
If you close your account, we may retain limited information where required for legal or fraud-prevention purposes.
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9. International Access
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If you access the service from outside the country where our systems are hosted, your information may be processed in other jurisdictions.
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10. Children
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You must be 18 years or older to use this service. We do not knowingly collect information from anyone under 18.
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11. Your Rights & Requests
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You may request to:
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Access the information we hold about you
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Correct inaccurate information
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Delete your account (subject to legal requirements)
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To make a request, contact us at: [support email].
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12. Contact Us
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If you have questions about this Privacy Policy, contact:
[support email] or via our Support page.